Home Page > Privacy Policy
Our postal address is
PO Box 476
Syracuse, NY 13211
We can be reached via e-mail at [email protected]
or you can reach us by telephone at (800) 272-3743
This Policy is effective on January 1, 2009
We do not share your information with other organizations.
For each visitor to our Web site, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).
For customers of Erie Materials we collect the domain name, e-mail address, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, name and address, telephone number, payment information (e.g., credit card number and billing address).
The information we collect is used to improve the content of our Web site, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes at the consumers request, not shared with other organizations for commercial purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site and applicable laws or to protect against misuse or unauthorized use of our Web site.
With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address.
Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number.
Upon request we offer visitors the ability to have inaccuracies corrected in contact information, unique identifiers.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at [email protected], state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.
SMS Terms of Service
Effective Date: January 1, 2026
Company Name: Erie Materials, Inc.
Website: www.eriematerials.com
Phone: 315-455-7434
Support Email: [email protected]
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1. Program Description
By providing your mobile phone number and opting in, you agree to receive SMS (text) messages from Erie Materials, Inc. related primarily to transactional communications, including:
• Order confirmations
• Delivery notifications
• Account updates
• Customer service communications
• Operational updates related to your account
These messages are service-related and necessary for business communications. Promotional or marketing messages will only be sent if separately authorized.
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2. Opt-In Consent
You may opt in to receive SMS messages from Erie Materials, Inc. by:
• Providing your phone number during account registration
• Signing up in person
• Providing verbal consent (where applicable)
By opting in, you confirm that:
• You are the authorized user or subscriber of the mobile number provided.
• You consent to receive recurring automated transactional SMS messages from Erie Materials, Inc.
• Your consent is not a condition of purchase.
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3. Message Frequency
Message frequency varies based on your transactions and account activity.
You can expect to receive messages a couple of times per month on average.
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4. Message and Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Erie Materials, Inc. is not responsible for carrier charges.
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5. Opt-Out Instructions
You may opt out of SMS communications at any time by:
• Replying STOP to any message
• Calling us at 315-455-7434
• Emailing [email protected]
After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.
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6. Help Instructions
For assistance:
• Reply HELP to any SMS message
• Call 315-455-7434
• Email [email protected]
• Visit www.eriematerials.com
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7. Supported Carriers
SMS services are supported by most major U.S. carriers. However, delivery is subject to effective transmission by your wireless carrier and is not guaranteed.
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8. Privacy Policy
Your privacy is important to us. Mobile information will not be shared, sold, rented, or disclosed to third parties for marketing purposes.
For more information, please review our Privacy Policy at:
https://www.eriematerials.com/privacy-policy
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9. Changes to Terms
Erie Materials, Inc. reserves the right to update or modify these SMS Terms of Service at any time. Continued participation in the SMS program constitutes acceptance of any changes.
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Campaign Description
Erie Materials, Inc. sends primarily transactional SMS messages to customers regarding order confirmations, delivery notifications, account updates, billing alerts, and customer service communications. Messages are sent only to customers who have provided prior consent through website forms, account registration, or direct business interactions. Message frequency varies but typically occurs a couple of times per month based on account activity.
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Use Case Summary
Erie Materials, Inc. sends transactional SMS messages to customers for order confirmations, delivery updates, billing notifications, and account-related communications. Messages are sent only to customers who have provided prior consent. Frequency varies based on account activity.
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