Frequently Asked Questions

Check job postings under the “Careers” tab and apply! Erie Materials is known for strong company culture, high employee satisfaction, and has been recognized as a Great Place to Work Certified company.

Yes. We provide samples and product information to help guide your selection.

We can special order thousands of items beyond our normal inventory.

Erie Materials maintains deep inventories, with many items stocked at local branches, so many products are available for same day pickup or next day delivery.

With a broad range of products, Erie Materials helps customers find solutions that match both their budget and style without compromising on quality.

Absolutely, we have dedicated territory managers that are available to visit your job site and focus on supporting your projects.

Yes, we regularly support large and complex projects. Our team ensures materials and logistics are handled efficiently from start to finish.

We have one of the largest outside sales forces to serve contractors in the field, providing hands-on support, product expertise, and jobsite assistance to contractors when and where they need it.

We focus on helping contractors as much as possible through the whole process. Through product selection, jobsite support, educational seminars, and reliable service, we partner with our customers every step of the way.

We provide a dedicated commercial roofing department focused on the needs of commercial roofers. Our experienced roofing staff are available at our major locations to support your projects.

We host seminars and trade shows throughout the year where contractors can learn about new products, installation techniques, and anything else you have questions on.

Absolutely. Our estimating department works directly with builders and general contractors to provide takeoffs and project estimates.

Our fleet includes a wide variety of specialized delivery vehicles to handle any project. We use boom trucks to deliver shingles directly to rooftops and forklift-equipped trucks to place materials in the ideal location on-site, to achieve our goal of helping contractors work faster and more efficiently.

Erie Materials’ distribution center, along with a network of 10 branches and a fleet of delivery vehicles, allows us to offer next-day delivery of many products.

Erie Materials’ distribution center maintains its own deep inventory of specialty products while also serving as the central hub for transferring materials between all Erie Materials locations each day. This connected system gives every branch access to a “virtual inventory” that includes products from all locations and the distribution center which allows us to deliver virtually any item to your job site, often by the next day.

Erie Materials provides exceptional contractor focused service with trusted long-term industry presence, deep inventory with fast delivery, and operational expertise.

We primarily serve professional contractors, builders and remodelers, but homeowners are welcome to visit our showrooms, explore product options, or buy products. We recommend that homeowners make an appointment to ensure we can provide appropriate time to you.

Erie Materials was founded in 1973 in Syracuse, NY and has grown into a trusted building materials supplier with a strong presence across the Northeast.

• Syracuse, NY – Established 1973
• Auburn, NY – Established 1982
• Binghamton, NY – Established 1985
• Elmira Heights, NY – Established 1994
• Scranton, PA – Established 1995
• Utica, NY – Established 1996
• Watertown, NY – Established 1997
• Williamsport, PA – Established 2003
• Albany, NY – Established 2006
• Distribution Center, Syracuse, NY – Established 2006
• NEG Building Products – Acquired 2023
• Poughkeepsie, NY – Established 2026

Erie Materials serves professional contractors throughout Upstate New York and Northeastern Pennsylvania as well as bordering areas in Western Massachusetts, Vermont and Connecticut, through a network of branch locations that provide local service, product availability, and reliable, fast delivery across the region.

Yes, we regularly serve customers within a one-hour radius of each location, and often beyond.

Yes, Erie Materials is committed to our mission that has made us successful for over five decades of offering competitive prices while providing the best service possible.

Yes, Erie Materials can provide material quotes tailored to your project needs. Whether you’re looking for a ballpark price range or detailed estimate, our team is here to help. We can also provide takeoffs from residential blueprints to ensure accurate material quantities and pricing.

Our online payment portal gives you 24/7 access to pay invoices, review past billing, and manage your account quickly and securely.

While many contractors have accounts for convenience, history and credit terms, walk-in purchases are welcome.

We supply windows, doors, roofing, siding, trim, decking, railing, stone veneer, gutters, and more.

Erie Materials partners with many of the industry’s leading manufactures. Some of our top brands include CertainTeed, GAF, IKO, Owens Corning, Andersen, Marvin, Trex, TimberTech, Viwinco, VWD, Mathews Brothers, Everlast Siding, LP SmartSide, Tando, DiamondKote, James Hardie, TruExterior, Cultured Stone, Versetta Stone, Fairway, ThermaTru, Central States, RLS Metals, Carlisle, and Versico.

Yes, most in-stock materials are available for immediate pickup from the warehouse. In addition, we transfer products daily between all our locations and our distribution center to provide next-day delivery on thousands of items.

Yes, visit one of our showrooms to compare materials and one of the salespeople will help you find the best fit for your project.

Absolutely! Our showrooms are open to everyone. Feel free to stop by, explore your options, and get expert advice. Visit the “Locations” tab to find hours for your nearest branch.

Yes! Unused and undamaged stock items can typically be returned, with some exceptions (see our return policy). When you bring items back, our warehouse team will complete a return slip, and you’ll receive a refund based on the returned materials. We can also pick up returns at your job site for a nominal fee.

• Stock merchandise accepted within 90 days of invoice; accompanied by an original invoice.
• Merchandise MUST be resaleable, clean, unused, and free of damage.
• Special order products will NOT be accepted for return or credit.
• PVC Trim Board, PVC Moldings, Manufactured Stone & Fiber Cement products will NOT be accepted for return or credit.
• Charges apply to merchandise picked up at a jobsite.
• A 25% fee will apply to merchandise in need of cleaning and repackaging.
• All merchandise returns are subject to manager approval.

• Returns originally purchased by Check or Credit Card will be refunded in the same manner.
• Returns of less than $100.00 purchased in Cash will be refunded in cash, if accompanied by proof of purchase.
• Returns in excess of $100.00 will be refunded by Erie Materials check in 7-10 business days.
• Credits & Refunds will only be issued to the person or company who originally purchased the product.

Our core values are:

• Exceptional service
• Care for people
• Excellence
• Integrity

Our philosophy is simple: Offer contractors quality products at competitive prices while providing the best service possible.

Our mission is to help contractors succeed. We do this by offering high-quality materials, dependable service, and ongoing support to be a partner in every project.